We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2576392
Translate Panel Customer
Closed

Comments

  • Valentin started the conversation
    October 21, 2020 at 7:51am

    Hello, 

    It seems that it lacks the possibility and the French translation of the Customer Panel: 
    - "Customer Profile
    - "Save Changes"

  • [deleted] replied
    October 21, 2020 at 6:07pm

    Hi Valentin,

    Thank you for getting in touch.

    The translations to other languages are done by our users, so sometimes there are some missing strings and some strings can be translated to more than one string, as we all know. 

    If you want to change that string, strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:

    1. Download Amelia from TMS Store

    2. Unzip the downloaded file.

    3. Download and install POEDIT. 

    4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    5. Change the strings you want.

    6. Save the translation.

    7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files - wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is an example for French language, but you will choose yours.

    Please note that when you update Amelia, this change will be lost, so you would need to apply it after each update of the plugin. 

    Please, let me know if it's helped.