We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like to know if it is possible for each employee to have synchronization with their own Google Calendar?
Hello Valentin,
Yes, each employee can connect to their own Google calendar in Amelia.
You make the Google synchronization for Amelia in general per our instructions, and then each employee connects to their own Google calendar in the Employee modal on the Amelia -> Employees page.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hello Marija,
Thank you for your response
Is the first synchronization with the account on which we want to put the appointments?
For a better understanding here is an example:
I want to propose Amelia for customers, am I obliged to use their account to synchronize Amelia or is using my Google account enough for several customers without impact on my agendas?
Thank you in advance
You are welcome, Valentin.
The Google account that you use for synchronization won't have any appointments added in it from Amelia, it won't be connected to Amelia employees. You just use it to create a project and API credentials to sync Amelia with Google, so you can use your account - this won't affect your agenda. Appointments will be created only in the employees' calendars (the ones that are connected to them in the employee modal on the Employees page).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.