We are trying to update our wpDatatable Version 3.0.2 plugin to version 3.1.1, but it always showing Update failed: The plugin is at the latest version. Please help
Can you please tell me did you have issue updating also on Dashboard/Updates?
If you are not able to update over Dashboard/Updates as well please provide me a temporary WP-admin login and FTP credentials for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Having an issue with the update to 3.1.1. The admi dashboard>plugin shows there is an updated version 3.1.1 (we are in 3.1). However, you page in evanto shows 3.1 as the latest, and when I download the files and upload through ftp, it still says we are running 3.1. Could you please add the new files to evanto?
Yes when we release new version we update on our store and also on CodeCanyon. Sometimes on CodeCanyon it will need more time because they need to approve new update. The Latest version is 3.1.1 and now is available on CC as well.
When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Also, for every post on other tickets will be sent notification to the creator off the ticket.
We are trying to update our wpDatatable Version 3.0.2 plugin to version 3.1.1, but it always showing Update failed: The plugin is at the latest version. Please help
Hi Sunny,
Thank you for your purchase.
Can you please tell me did you have issue updating also on Dashboard/Updates?
If you are not able to update over Dashboard/Updates as well please provide me a temporary WP-admin login and FTP credentials for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi,
Having an issue with the update to 3.1.1. The admi dashboard>plugin shows there is an updated version 3.1.1 (we are in 3.1). However, you page in evanto shows 3.1 as the latest, and when I download the files and upload through ftp, it still says we are running 3.1. Could you please add the new files to evanto?
Thanks!
Hi mmazziotti,
Yes when we release new version we update on our store and also on CodeCanyon. Sometimes on CodeCanyon it will need more time because they need to approve new update. The Latest version is 3.1.1 and now is available on CC as well.
When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Also, for every post on other tickets will be sent notification to the creator off the ticket.
Thank you for understanding.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables