We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2573244
Heatmap and Cell Expalanation
Closed

Comments

  • IW started the conversation
    October 18, 2020 at 6:24am

    hi, I'd like to know if it's possible to add an expalanation to each cell.


    For example, I'd like a cell at the top of a table to display some sort of explanation about the cell when I click on it. Is that possible? 

    Also I use highchart's heatmap but I'd like a different color than the default green for it. Is there a way to change the color and also adjust some settings for the heatmap unavailable by the options? 

    thank you very much!

  •  472
    Isidora replied
    October 19, 2020 at 4:41pm

    Hi there,

    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    1) Unfortunate that is not possible with built-in features of plugin. It requires some custom solution.

    2) That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks. 

    • Every chart exposes several options that customize its look and feel. Charts usually support custom options appropriate to that visualization. wpDataChart callbacks allow adding options that are available in Google Charts API, Highcharts API and Chart.js API. 
    • All necessary resources are available in charts engines API (depends on which one you use). Every engine has a different approach to chart settings. In wpDataChart callbacks you have to adopt those settings to the wpDataChart object (you can take a look at examples for each engine in our documentation, and also in Support help center). Huge number of examples for any area of programming can be found on stackoverflow.com (typing your problem in google and at the end add "site: stackoverflow.com" and google will search only that website). Also, a lot of examples of charts, chart settings and customization can be found on jsffidle.net (typing in google for example "line chart highcharts jsffidle")
    • Please note that using hooks or wpdatatable and wpDataChart callbacks requires certain level of programming skills and included support refers only to advice.

    Kind Regards, 

    Isidora Markovic

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