I updated the plugin to the latest version yesterday, after checking the changelog. I always do to verify it after the update, so I can check what the impact is on the production site and if I need to run some tests to see if it still works as I wanted to work. Noting was mentioned that there where changes made in the “date+time” that is pushed to WooCommerce.
Today I received the first order and right away I noticed something went wrong (same data is pushed to the Woo email). Before the product overview shows only the date+time when the appointment starts, now it shows start and end date+time in one line. This is really confusing because it looks like 2 timeslots are booked (not possible with Amelia, but that does the customer not know).
Normally minor change we can fix with some smart CSS tricks, but this not possible now because the complete string is 1 line (date+time – date+time). The idea is great, only the execution less. So I like to propose the following to make it suitable for I think 99% of the users. The example below is how I use Amelia, I changed “Local Time:” to “Check-in:” so I will use that in my example.
Before: Check-in: 31 december 2020 13:00
Now: Check-in: 31 december 2020 13:00 - 31 december 2020 13:30
Proposal: Check-in: 31 december 2020 13:00 Check-out: 31 december 2020 13:30
For us the date + start time is the only thing we need, but I understand others like to have a end time, and maybe even less need a end date + time (multi day events). If the change was like this:
Check-in: 31 december 2020 13:00 - 13:30
Than I could live with it and think, hell yea, that was a smart change. But the double date is really confusing.
1) This change has impact, why is it not mentioned in the changelog? 2) Is there a easy fix to roll it back? (preferably without editing files)
Thank you for getting in touch and providing the details about the issue.
I need to raise it with our dev team. Please, bear with me, I'll be in touch early next week.
Just in case, please could you provide a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.
Thank you for the very quick reply, but this ticket is public ;) I can sent you the details private if you still want them? The issue isn’t account related but due to the update, it has changed for every user.
After reading my post again, I have to recur to what I said. “Check-in: 31 december 2020 13:00 - 13:30”. Even this is still confusing. I think the best way is to split it into 2 sections, like my proposal, that way you can edit it with CSS (display: none, ::before, ::after, content: etc.) and make it till it suite your needs.
Just replying to say that I think the same and it would be good to revert this.
My emails to client are saying their appointment is October 18, 10h00 - October 18, 11h00 rather than October 18, 10h00.
It's very confusing.
I honestly don't see an occasion where you want to state the date and hour for an appointment to start and end (maybe for an event, not for an appointment). Start date and time should be fine.
Maybe you could add something like duration of the appointment (see below) but please revert this.
I updated the plugin to the latest version yesterday, after checking the changelog. I always do to verify it after the update, so I can check what the impact is on the production site and if I need to run some tests to see if it still works as I wanted to work. Noting was mentioned that there where changes made in the “date+time” that is pushed to WooCommerce.
Today I received the first order and right away I noticed something went wrong (same data is pushed to the Woo email). Before the product overview shows only the date+time when the appointment starts, now it shows start and end date+time in one line. This is really confusing because it looks like 2 timeslots are booked (not possible with Amelia, but that does the customer not know).
Normally minor change we can fix with some smart CSS tricks, but this not possible now because the complete string is 1 line (date+time – date+time). The idea is great, only the execution less. So I like to propose the following to make it suitable for I think 99% of the users. The example below is how I use Amelia, I changed “Local Time:” to “Check-in:” so I will use that in my example.
Before:
Check-in: 31 december 2020 13:00
Now:
Check-in: 31 december 2020 13:00 - 31 december 2020 13:30
Proposal:
Check-in: 31 december 2020 13:00
Check-out: 31 december 2020 13:30
For us the date + start time is the only thing we need, but I understand others like to have a end time, and maybe even less need a end date + time (multi day events). If the change was like this:
Check-in: 31 december 2020 13:00 - 13:30
Than I could live with it and think, hell yea, that was a smart change.
But the double date is really confusing.
1) This change has impact, why is it not mentioned in the changelog?
2) Is there a easy fix to roll it back? (preferably without editing files)
Hello,
Thank you for getting in touch and providing the details about the issue.
I need to raise it with our dev team. Please, bear with me, I'll be in touch early next week.
Just in case, please could you provide a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.
Hi Den,
Thank you for the very quick reply, but this ticket is public ;)
I can sent you the details private if you still want them?
The issue isn’t account related but due to the update, it has changed for every user.
After reading my post again, I have to recur to what I said. “Check-in: 31 december 2020 13:00 - 13:30”. Even this is still confusing. I think the best way is to split it into 2 sections, like my proposal, that way you can edit it with CSS (display: none, ::before, ::after, content: etc.) and make it till it suite your needs.
And thank you for keeping me posted :D
Patrick
Hi,
Just replying to say that I think the same and it would be good to revert this.
My emails to client are saying their appointment is October 18, 10h00 - October 18, 11h00 rather than October 18, 10h00.
It's very confusing.
I honestly don't see an occasion where you want to state the date and hour for an appointment to start and end (maybe for an event, not for an appointment). Start date and time should be fine.
Maybe you could add something like duration of the appointment (see below) but please revert this.
Proposal:
October 18, 10h00
Duration: 1h
Thanks,
João
Hi there.
It looks like there is some issue with the time when using Woo.
This is forwarded to our development team, so they can check it out.
Sorry for the inconvenience.
Kind Regards,
Miloš Jovanović
[email protected]
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Any news when we can expect a minor update fix for this matter?
It looks to me that it has been build-in on purpose, but that is just my outside view of it.
So please revert this asap.
And thank you @João to back me up on this.
Your proposal sounds even better then the one I can up with.
Hi BlazingDragon,
Thank you for your patience.
Are you comfortable to apply the script attached to your website? If not, can you please approve that we can do that on your behalf?
In attachment, I am sending you a file which you need to change.
Simply overwriting the existing "WooCommerceService.php" file just that file.
Also, this fix will be included in the next update.
Kind Regards,
Miloš Jovanović
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Just to let you know that I applied the file to my site and indeed fixes the problem ☺
Thanks to whole Amelia Team for the solution. ♫♫♫
Best Regards,
Patrick
HI Patrick,
Glad to hear that
And thank you for your feedback.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables