Unfortunately, the Cancel button in the drop-down can't be hidden, because adding custom CSS would hide also the User profile for that customer. The CSS class for both of the drop-downs is the same and it affects both. So, only both of these can be hidden or none.
There is the option Minimum time required before cancelling/rescheduling that you can set per service in each service modal on the Amelia -> Services page and for all services together in Amelia -> Settings -> General. You can set some period of time that won't be achievable, but that option affects both cancelling and rescheduling. Another option is to try hiding the Cancel button in the Panel with adding custom CSS.
Hello,
I hope someone can help me...
I like the option to reschedule but I don't want to see the option to cancel. How could I remove the word "cancel" in the student control panel?
Thank you very much
Hello,
Thank you for your message.
Unfortunately, the Cancel button in the drop-down can't be hidden, because adding custom CSS would hide also the User profile for that customer. The CSS class for both of the drop-downs is the same and it affects both. So, only both of these can be hidden or none.
There is the option Minimum time required before cancelling/rescheduling that you can set per service in each service modal on the Amelia -> Services page and for all services together in Amelia -> Settings -> General. You can set some period of time that won't be achievable, but that option affects both cancelling and rescheduling. Another option is to try hiding the Cancel button in the Panel with adding custom CSS.