We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
my client has 3 services who have 3 work hours different
Is that possible to personalize the time slot by category or service ?
Hi Hajjar,
Thank you for your inquiry.
In our plugin you set working hours on the employee side, so in the working hours tab you can create different periods of time and assign different services to it. In that way each service will be available in different time frame. However, you should know that at the moment it is not possible for these periods to overlap in one day, for example to create Period 1 (9am-12pm) and Period 2 (9am-5pm) in the same day, you can only create totally separated periods.
As for the duration of the time slots, each service has its own duration so you can set different duration for each. Time shown in all time options depends on the Default Time Slot Step set in General Settings so make sure to check this setting before adjusting service duration.
Best regards.
ok thanks for your reply