We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Presale questions:
I tried demo version on your web http://sandbox.wpdatatables.com/
and created a 4 columns table with name in the first column, date, photo (display as URL), scan passport(display as image)
When I export to excel, none of data in photo and scan passport was correct in excel cell.
the photo column display as "photo" text and there's nothing in 'scan passport' column.
Is there any way to attach image URl to so people can click it from exported excel worksheet ?
Thanks
Hello,
tried alternative options
I set data column as 'string' and editing column as 'attachment' in order to be readable when I export it to excel, and the problem occurred. it's not editable in backend nor frontend
Hi Suhandy,
Thank you for your interest in wpDataTables.
These functionalities are based on a 3rd party HTML5 library. There are some limitations in this library that you can find on this link https://wpdatatables.com/documentation/table-features/table-tools/
What you can do is to create string or URL link column with real path to that image for example
We can not reproduce the same issue that you explain. Can you please take a screencast about this issue, so we can see your steps and try to reproduce it in our side?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables