We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Problem SITE JUST WENT LIVE.
https://www.loom.com/share/07d7fb3ad3704a379120faa8ea5d13b9
how do we get rid of Local time, Client Time and just have class. We were able to get rid of it on the class registration page, but not the thank you for your order page.
Also the woocommerce side shows the exact same thing. It is a real problem as there is confusion.
Also why does WooCommerce look like this. We need to get rid of everything but Class: ------
All that other stuff is useless, and we have tried CSS for it.
Please answer this and watch both of the videos. SITE IS LIVE, AND WE ARE GETTING QUESTIONS.
Hello Linda,
There isn't a possibility of changing/choosing the information sent from Amelia to WooCommerce, with Amelia's current built-in Woo integration, unfortunately.
You can only try removing these information directly in the code of the plugin if you want, but please note that this change will be lost when you update Amelia so you would need to apply it after each update.
You can access these information in the file WooCommerceService.php at location
src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
method
getItemData
Please note - I booked one appointment on your website ( customer amelia test so please delete it so it won't occupy a slot in the event) to see if maybe it is possible to hide this on the front-end, but it isn't, unfortunately, as everything is set together as Woo Product information, so the class information would be hidden as well. And in any case this wouldn't apply to the email notifications from Woo.
Hi Linda,
Try this.
Turn off Client timezone:
Go to: Amelia -> Settings -> General, and turn off the slider by “Show booking slots in client time zone”. See also attachment.
CSS to Remove Local Time:
.woocommerce .cart_item dd p:nth-child(2) {
display: none;
}
The text “appointment x1” will be harder to remove, no fixed anchor points. But with the code below you can remove “x1”, so maybe you can live with that?
.woocommerce .product-quantity {
display: none;
}
Patrick
Your code did not work. Got anything else that will???