We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm setting Zoom but I don't see the "placeholders".
You wrote:
/////////////////
In order to send a Zoom link to both, your customers and your employees you need to add a placeholder for Zoom link in the notification templates.
Go to the Notifications page, click on “Show email placeholders” button and modal will show with all currently allowed placeholders. Scroll down to the bottom of the modal and you will see the placeholders for Zoom.
/////////////////
I have already set both zoom and ameila to connct each other.
I need your guidance.
Thank you!
Sorry, I could find it!
Hello Noboru Akiyoshi,
Thank you for your purchase.
Glad to see you managed to find a solution to the question you had, thank you for letting us know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.