As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I'm not able to update the Master Detail Addon (my current version of the addon is still 1.1.1).
Normally I update my wpDataTables plugin via FTP, so downloading the new file from codecanyon.net and uploading everything in wp-content (my current version of the plugin is 3.1)
I entered the purchase code in settings - activation (as the photo in attachment) but when i click "update now" in the plugin section nothing work ('Update failed: No plugin specified.')
Can you help me please? thanks kind regards
Hi Massimo,
Thank you for your purchase.
Can you please try to update over Updates of WordPress?
Also, you are able to update manually by downloading add-on from our store https://store.tms-plugins.com/login
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables