We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, Support Team
I ask you for help
1. this table could not be open, Please let me know the reason
https://goldenfirstusa.com/cruisedeparturefromsanjuan/
2. How to add rows ? I can not find the tool
3. I can not update the plugin, please see the screenshot
Thanks for your help
Samuel
Hello Samuel
1. I can see the table load normally on front-end:
2. Depends on how the table was created. If it is a manual table you can add rows from back-end, or if you enable Editing - from front-end. If the table is linked to an existing data source, you would need to change that data source in ../wp-content/uploads/ (if the file is Excel or CSV), or online (if it is Google Spreadsheet, XML, JSON).
3. I'm not familiar with that encircled error message on the right, but v3.1 was released yesterday, and the version before that was 3.0.4, so you haven't skipped any versions in between, and it certainly isn't 2 weeks overdue. You can update the plugin through Dashboard/Updates without any issues.
Kind Regards,
Aleksandar Vuković
[email protected]
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