We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Greeting!
I am running amelia 2.9.1
In Roles Settings i have disable employees to manage their appointments but still when i logged into the employee's panel the option is still there. i dont want my employees to schedule appointments from the panel, since they cannot add a new customer except an existing one.
Hello Ahmad Abdullahi Ahmad,
I've just checked this on our testing website, and it works properly. It can be that you accessed the panel while logged in to WP as an admin, and that employee/admin has mixed permissions now in Amelia. Could you please access the panel in incognito mode? Also, create a new employee and login with their credentials to the panel and see if this is happening for this employee as well - make sure to access the panel in incognito mode or while logged out from WP.
Let me know if this helped.
I have seen it
but nevertheless its taking longer time before reflecting on the site
That shouldn't be the case. Please check your server response , as the admin ajax calls from Amelia need server response.
After I change it on our testing website, it just takes refreshing the front-end page to reflect the change I made in the back. So, I am not sure what could make this issue on your website.