We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2567664
Packages
Closed

Comments

  • Caitlin started the conversation
    October 12, 2020 at 7:51pm

    We are looking for information on setting up:

    selling packages, tracking clients, running reports, payroll, merchant services, etc.

    all details we could get would be great.

  • [deleted] replied
    October 13, 2020 at 5:19pm

    Hello Caitlin,

    Thank you for your purchase. 

    There isn't a possibility for Packages in Amelia with its current built-in features, unfortunately. We are currently working on this feature and it will be implemented in one of the future updates of Amelia, but for now we can't say when that will be.

    Tracking customers as an option in Amelia isn't available. You can check out the Web hooks feature , it is used for sending data from Amelia after some actions via hooks to some other automation tool, so youc an see if you can use this for your use case. https://wpamelia.com/web-hooks-settings/

    There are no options for paying employees in Amelia. 

    The payment methods in the plugin are PayPal and Stripe, and there is a WooCommerce integration. There is an option for offline payments - the on-site option. https://wpamelia.com/configuring-payments/

    You can check out Amelia documentation and our demo sites, and if you have any questions or concerns feel free to open a new ticket and we will gladly help out.