As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hey Guys
While opening the dashboard, its showing some welcome thing like HELLO SOME NAME( Attached the screenshot). How to change that name?
For everyone, its showing the same name.
Hello DREAMCRAFT,
The name shown is saved in Amelia database for the logged in WP user, maybe you booked an appointment for this customer while logged in to WP or tested the bookings so it was saved then.
At the moment, the only way to change that would be in your database (via PHPMyAdmin or any other database administration tool). So, please go to your database and find the wp_amelia_users table.
Please note that “wp_” is the default database prefix, but it is possible that you have a different one. So you’re looking for the table “your_prefix_amelia_users”.
When you open that table, find the name that is displayed in the dashboard, click on “Edit” in that row, and simply change the details there.
Let me know if this helped!