We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey Guys
For the notification we re sending from Amelia to their (the one who booked the appointment) mail id is showing as not safe & spam. why is this happening?
Can you guys please help out?
Hello DREAMCRAFT
This usually happens if you're using PHP Mail as the sending method. It can, however, also happen if you're using SMPT or WP Mail. There's nothing in the plugin that will help you resolve this issue, and we're experiencing the same issue from time to time.
Please check out this thread about what you can do to prevent this from happening.
Kind Regards,
Aleksandar Vuković
[email protected]
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