As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi!
I have a website for a gym, which has activities that are booked daily. Users tell me that they have to re-enter all their data every time they request an appointment. I have enabled the user panel, but from there, users cannot make an appointment. Can I request an appointment from the client panel?
Hi Alex Salar,
Thank you for your inquiry.
At the moment customers cannot make the appointment right from their panel but if they stay logged into the panel and go to your page to the booking form their data will be populated and they will not need to enter it again. Also, if the customer is logged into the WordPress during the booking the data will be populated as well. If customer isn't logged in the WordPress or in the Customer Panel during the booking we don't have option how to recognize it and populate data.
Best regards.