Okay
  Public Ticket #2565249
Timezone bug
Closed

Comments

  •  3
    Leonard Zakoor started the conversation

    Anytime that a student schedules an appointment where the EST equivalent time sets the appointment a day behind 

    Example: Paris (UTC+1) Oct 31 @ 2 am  = New York (UTC -4) Oct 30 @ 9pm 

    Produces an error on the Student's front end Calendar, where their time of day is displayed correctly, but their day itself is displayed as though it were in EST.  

    We've done multiple tests with multiple different time zones and appointment times and they all turn out the same. 

    Please advise. 

  •  2,572
    Aleksandar replied

    Hello LLeonar

    Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.

    If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).


    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables