Anytime that a student schedules an appointment where the EST equivalent time sets the appointment a day behind
Example: Paris (UTC+1) Oct 31 @ 2 am = New York (UTC -4) Oct 30 @ 9pm
Produces an error on the Student's front end Calendar, where their time of day is displayed correctly, but their day itself is displayed as though it were in EST.
We've done multiple tests with multiple different time zones and appointment times and they all turn out the same.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Anytime that a student schedules an appointment where the EST equivalent time sets the appointment a day behind
Example: Paris (UTC+1) Oct 31 @ 2 am = New York (UTC -4) Oct 30 @ 9pm
Produces an error on the Student's front end Calendar, where their time of day is displayed correctly, but their day itself is displayed as though it were in EST.
We've done multiple tests with multiple different time zones and appointment times and they all turn out the same.
Please advise.
Hello LLeonar
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Aleksandar Vuković
[email protected]
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