We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. My locations have different hours, is there a way to not have each location have all the same hours.
2. My employees need to be able to be assigned to more than one location, I do not see a way to do this
3. I do not want anyone to be able to create overlapping events per location. how can I do that.
If I can't make these things work I can't see how I can use this plugin.
Hello Robyn Kitt,
Apologies for replying a bit later, we don't work on weekends and we were out of office on Friday.
1. and 2. You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though.
3. It isn't possible to limit the number of events created per location (have one event at a time per location) in Amelia with its built-in features, unfortunately.
If you have any further questions feel free to ask.