We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2563315
I can't make it to see well the front end view of the plugin in my site
Closed

Comments

  • Manuel Vivas started the conversation
    October 8, 2020 at 5:29am

    I can't make it to display as intended the front end view of your plugin in my site. I need your help to adapt the plugin to my theme, because I can't change the theme I am using. Please, this is the second email I am sendng you, so If you are not answering by tomorrow night I will need to ask for a refund. Thank you in advance

  • [deleted] replied
    October 11, 2020 at 10:02pm

    Hello Manuel,

    Sorry for the delayed response.

    Please, could you provide more information about your issue?

    Did you have a chance to overview our documentation?

    https://wpamelia.com/general-settings/