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Okay
  Public Ticket #2563266
Stripe payment issue
Closed

Comments

  • mayariestudio started the conversation

    Hello, I'm facing an issue in Stripe payment.

    I already asked the same question in one thread, raised support ticket personally. it's been 1 week since I was seeking a help but didn't get satisficed answers.

    Can anyone please look into this and let me know what I can do to fix this issue.

    Thank you.

  • [deleted] replied

    Hello mayariestudio,

    Thank you for your purchase. 

    I tried the booking process on your website, and there is an error for Stripe there, please look at the attachment. You have provided wrong credentials for Stripe, in the place where you should add publishable key, it seems like you added the secret key. So, please check again your credentials from Stripe and check what you have copied to Amelia fields in Amelia -> Settings -> Payments. 


  •   mayariestudio replied privately
  •   mayariestudio replied privately
  •   [deleted] replied privately