Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I can't submit a ticket as it is past the one year since I bought Amelie. It is very hard to contact Amelia therefore to get any issue resolved.
Amelia seems to be causing a lot of problems on our site. It was difficult to get set up initially and I had a lot of back and forth with the devleopers.
Now it is causing a SSL problem - due to one image associated with Amelia. If we deactivate email, the problem resolves.
We're also finding that Amelia is making our pages really slow to load (13.8 seconds). If we deactivate this goes to 6.8 seconds.
I'd like to keep using Amelia but I'm not sure if we can resolve these issues without Amelia's assistance, but I can't get hold of them.
Hello,
Please go to wp-content/plugins/ameliabooking/ameliabooking.php and delete this line:
set_site_transient('update_plugins', null);From line 359.
Then delete cache from your website and browser, and let me know if that fixes the issue.