We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2561671
Regarding Notifications
Closed

Comments

  • DREAMCRAFT started the conversation
    October 6, 2020 at 5:12pm

    Hey Guys

    Is is possible to gather all the bookings in a single mail id?

    For Example, I'm having 5 different employees. When someone books a service for these employees, can i get all the booking notifications send to a single mail id?

  • [deleted] replied
    October 7, 2020 at 10:03am

    Hello DREAMCRAFT,

    In Amelia, notifications are sent to Customer and to Employees, and you can configure this when you go to Amelia -> Notifications page. If you want to add some additional email addresses to which all notifications from Amelia will be sent as well, you can do that by adding these email addresses to the Send all notifications to additional addresses:  field which you will find in Amelia -> Settings -> Notification settings. When you add one email press Enter and it will be saved, so you can then add another one, etc. To these email addresses all notifications that are sent from Amelia (to customers and to employees) will be sent as well. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.