We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2561597
Booking multiples services on the same date et slot hour
Closed

Comments

  • MOVE PEOPLE started the conversation

    Dear Amelia Support team, 

    I have just subscribed to a premium subscription, thinking that the Amelia extension would allow customers (in my case B2B) to order both single services and employees for several days (in the form of a timesheet). 


    How can I in the back end create and assign several services several times a day in free slots. I would like to keep slots always free so that several customers can plan the same or different services several times with free slots. 

    Also, I would like to allow all customers to sign up with business billing details including VAT number and billing code, billing address and multiple mailing addresses.

    My examples to illustrate my business are the following:  

    1) My client X would like to have 3 employees on 2 different work sites: the first one for 2 weeks from 8am to 5pm, the second one for 1 month with variable working hours on the 1st work site and the third one every Wednesday from 8am to 7pm on the 2nd work site (with 2h30 extra time billed separately). Afterwards, I would like to generate a report or timesheet for this client for each of the orders. 


    2) My client Y would like to order 6 different services belonging to 3 different categories on several work sites without having to specify which employee, and just by choosing a morning or afternoon time slot. Same for the reporting.

    Is it possible to have this ? 

    Best regards, 

    Kamal 


  • [deleted] replied

    Hello,

    Sorry for the delayed response.

    Please, see the responses below:

    1. You can create 3 employees and 2 locations and set up working hours accordingly.

    I am afraid we don't have reporting facility at the moment. Can you please specify what kind of report are you planning to generate?

    2. I am afraid there are no categories which you could link to services, sorry.