As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I have requested a refund for WP Amelia last week.
I received confirmation of my cancelled subscription today, but I still haven't received my refund. If I haven't received it by the end of the week, I'll be disputing the charge.
Thanks.
- Stefan
Hello Stefan,
I will double-check with the team when the refund was issued and let you know when you should expect this. No need to dispute this charge.
Hello Den,
The confirmation just arrived by email. Thanks!
- Stefan
Hello Stefan,
Please, let us know if you don't get a refund by the mid of the next week.