We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2560005
Wrong dates & Time
Closed

Comments

  •  1
    Luis started the conversation
    October 5, 2020 at 10:45am

    Hi, 

    There is someting wrong or misconfigurated with dates and calendar. And i don't know what...

    First, on the Amelia Panel appears on the top the follow date: 1 outubro, 2020 - 0 novembro, 2020.  And the days of the the week don't match right... (Attachment images)

    Another thing is: when i try to schedule a service (as a client) for october, 14 (for example), it apperas the date of today...

    My timezone is UTC+1 (configured on wp panel settings)

    What could be wrong on settings? 

    Luis

  • [deleted] replied
    October 6, 2020 at 9:08pm

    Hi Luis,

    Thank you for getting in touch.

    I will discuss it with our dev team and get back to you later this week.