We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
There is someting wrong or misconfigurated with dates and calendar. And i don't know what...
First, on the Amelia Panel appears on the top the follow date: 1 outubro, 2020 - 0 novembro, 2020. And the days of the the week don't match right... (Attachment images)
Another thing is: when i try to schedule a service (as a client) for october, 14 (for example), it apperas the date of today...
My timezone is UTC+1 (configured on wp panel settings)
What could be wrong on settings?
Luis
Hello Luis
This is rather strange, I must say.
We did have some issues with UTC+/- date formats, so can you first try changing the time zone to your city (so instead of UTC+1, choose Lisbon (for example))?
After that clear cache on your website, and let me know if that helped.
Kind Regards,
Aleksandar Vuković
[email protected]
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