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  Public Ticket #2559150
Can't assing emlpoyee to service
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  • Jozsef started the conversation

    Hi,

    I would like to try free version before buy PRO, but there is no Employees menu.

    Therefore I bought PRO version. Then uninstall free version, install PRO and restart setting up my needs.

    There is Employees menu, and I can successfully add a new employee.

    Then I tried to setup a service, but In add new service panel I can't assing employee for service (I get No data in select box).

    Can you please help, how can I use your plugin?

    Regards,

    Jozsef

  • [deleted] replied

    Hello Vér József , 

    Thank you for your purchase. 

    Could you please update Amelia manually by following instructions bellow? and let me know if you still have the same issues afterwards. It seems like something is missing in your database, so there isn't a connection between services and employees. 

    You can update the plugin manually by following these steps:

    If you have version 2.9 or a newer one please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation before updating the plugin manually ( it is disabled by default, but just in case). If this option is enabled , deleting Amelia on the Plugins page will delete Amelia tables and data from the database as well.

    1) Download the zip from our store

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5) Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear server and browser cache

    ___________________________________________________________

    If you are using hosting where you are not allowed to your FTP  then follow those instructions:

    1) Download the zip from our store

    2) Delete Amelia plugin from WordPress Plugins page

    3) Click on Add new on Plugins page

    4) Click on Upload plugin on Plugins page

    5) Choose previously downloaded ameliabooking zip file

    6) When uploading is done, please Activate Amelia plugin

    7) Clear server and browser cache.

    Please note that our plugin have a size of around 10 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.