We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2558307
Hide Customer details from Employee front panel
Closed

Comments

  • Maria Luaipou started the conversation
    October 2, 2020 at 9:13pm

    hello, I would like to be able to hide the customers email address and phone number from the employee front panel please. I tried the following HTML code on the page (using elementor) but that didnt work

  • [deleted] replied
    October 3, 2020 at 10:53pm

    Hello Maria,

    Sorry for the delayed response.

    Unfortunately, there aren't such options for the Employee panel in Amelia with its current built-in features. 

    The hiding can be maybe achieved with adding some custom CSS, but please note that these elements don't have their own separate CSS classes, so they can be hidden or they can cause hiding something else as well.

    Please try adding this CSS to hide the customers' phone and email fields: 

    .am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(2),
.am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(3) {
display: none !important;
}

    You can add it directly to the page where you have the panel as format HTML like this: 

    <style>
.am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(2),
.am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(3) {
display: none !important;
}
</style>

    And let  me know if it helped. 



  • Maria Luaipou replied
    October 4, 2020 at 12:10am

    Hi den, unfortunately that hasnt worked and its also leaving the html code visible at the bottom of the page... im using elementor and placed the html text you provided just beneath the employee front panel shortcode

  • [deleted] replied
    October 6, 2020 at 9:46pm

    Hi Maria,

    Sorry for the delayed response.

    I am afraid we are limited to help you with the scripting of your website, sorry.

  •  1
    Hasan replied
    October 6, 2020 at 10:55pm

    Hey Den,

    Can this feature be added in the next update(Hide Customer details from Employee front panel)? 

    And it seems like the team is behind on the summer roadmap - Summer-Roadmap-Amelia.png

  • [deleted] replied
    October 9, 2020 at 9:04pm

    Hi Hasan,

    I will flag this with the dev team, however, can't guarantee any ETA on that, sorry.