Hi there. I'm setting up a new website and using the booking form and for some reason I can't get any of the days to be available for bookings. Every date has a slash through it and I can't work out why. I'm using it with the Divi theme. Can you think of any reason why no dates area available?
Are you using our Lite or Premium version? Please check whether you have set employee's/provider's working hours and assigned service to the provider since this is necessary in order for the plugin to work properly? Also check in the WordPress General Settings the time zone that is set, it should be set to your local time zone. If you set all these then check if you have set service duration larger than your time slots in the employee's working hours are or check whether you have a break that splits a time slot and service cannot fit.
Hi there. I'm setting up a new website and using the booking form and for some reason I can't get any of the days to be available for bookings. Every date has a slash through it and I can't work out why. I'm using it with the Divi theme. Can you think of any reason why no dates area available?
Thanks
Hi Natalee Chiodo,
Thank you for your interest in our plugin.
Are you using our Lite or Premium version? Please check whether you have set employee's/provider's working hours and assigned service to the provider since this is necessary in order for the plugin to work properly? Also check in the WordPress General Settings the time zone that is set, it should be set to your local time zone. If you set all these then check if you have set service duration larger than your time slots in the employee's working hours are or check whether you have a break that splits a time slot and service cannot fit.
Best regards.