We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I [email protected] purchased wpdatatables from your TMS store. and i also registered an account at https://tmsplugins.ticksy.com with you to get support . but password of that account is changing frequently even though i requested for password change. i am not getting any link to my mailD. please resolve this as fast as possible. and update me on [email protected]
Hi again Subramanya Reddi
I'm not sure I understand the issue here.
If you click on "Reset password", you will receive the password reset email. If you don't see it in your inbox, please check your SPAM folder as well.
When it comes to Ticksy - we don't have administrator capabilities, so there's nothing we can do about your account here, we're only using the platform ourselves. Please feel free to reach out to Ticksy's customer support and they should be able to help you out with your account issues.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables