We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi there, i wanted to ask some questions before purchasing amelia plugin
sorry but i have not gone through the demo very briefly and spend time know all features, im already using easy appointments and just wanted to know if amelia can do the things that i want and currently cant do with easy appointments
some background: i want to take bookings for our hair salon
1. can i select multiple services while making a appointment? (like haircut, hair color, etc)
2. can a customer book 2 or more seats (slots) at our salon in case they are coming with a partner or friends?
we need this because we have limited seats at salon we only need to take bookings for seats which are available. so by letting customers multiple seats like in a cinema, we can show next person trying to book seat exactly how many seats are available.
Hello Aman,
Thanks for getting in touch.
Please see my responses below:
1. Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around.
You can create a service which would be named "Bulk Purchase" for example, and it would cost a certain amount. Then, you would need to create a 100% discount coupon which could be used 9 times, and limit the usage to 9 per customer, like this:
My advice would also be to enable the notifications, so they get an e-mail with the discount coupon, explaining that they need to use the coupon for the remaining 9 sessions:
You would need to add the %coupon_1% placeholder to the e-mail, so they get the coupon code they can use.
After someone books the first appointment, they receive an e-mail with it, and they use it to book the remaining 9 sessions.
Our dev team is currently developing the "Packages" option, so this will be possible in the next month or two.
2. Yes, you can enable "Bringing anyone with you" option: