We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When there are multiple booking for same time slots and they are sent over to google calendar. The custom fields are only exported to calendar from the first booking, but not the second one.
Hello Baldur Arge,
Could you please explain your setup in more details, as I can't reproduce the issue? Could you tell me - you have more employees assigned to the same service and if they are booked at the same time, only the first employee has custom fields information in their Google calendar? Also, have you added the custom fields placeholders to the Title or Event field in Amelia -> Settings -> Integrations -> Google calendar settings ? Thank you!
So there is no possibility for me to see all the information in google calendar at this moment?
No, unfortunately, there isn't for the custom fields placeholders when the appointments in Amelia are group appointments, with the new version of the plugin.
So is there a way to have two different bookings in the same timeslot other then group appointments?
Only with two employees assigned to the service at the same time - the number of appointments that can be booked for one time slot is the same as the number of employees assigned to that service at the same time.
What version of the plugin did you remove the custom fields? could i revert back to the previous version?