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  Public Ticket #2557583
Employee is showing Away after assigning the services
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  • DREAMCRAFT started the conversation

    Hi,

    I've Created a employee & assigned services. While creating the employee field its displaying as the employee isĀ available & after assigning the services its showing as AWAY

    Please check the screenshot attached below

  • [deleted] replied

    Hello,

    Sorry for the delayed reply.

    Employees show as "Away" when you're looking at the Employees section outside of your employees' working hours.

    So if employee is working from 09:00 - 17:00, and you're viewing that section at 08:59, they will be shown as "Away", from 09:00 - 17:00 they will be either "Available" or "Busy" (if they are working on an appointment at that time), and again, from 17:01, they will be "Away" again.