We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was looking around on your FAQ, but wasn't able to locate the solution to my problem. My client's rates increase or decrease depending on the day that their potential clients choose to schedule on. For example, $100/hour on Friday, $120/hour on Saturday, etc. Is there anyway for me to set that up in the plugin, and not have to set it as a service, so that when someone chooses Saturday, the new rates will automatically be applied?
Hello Evan
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
You would need to set up different employees or different services.
If you go for different employees, you could use Employee 1 for all days where service price is $100, and Employee 2 for all days where service price is $120. You can change the price per employee in Assigned Services tab of your employee's profile, and configure their working hours separately.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Definitely useful information, so thank you for that.
Whenever I duplicate or try to create an employee for the weekend work days w/ the changed rates, the plugin won't let me save the new employee unless the email is different from before. Is there anyway to fix this? I want all of this employees emails to go to his singular email. I don't want to have to make 3 different emails for him. Is there anyway I can change that?
This limitation is coming from the database, and users cannot have the same email assigned to more than one user.
You can add dummy email addresses, then go to your database table wp_amelia_users, and remove the index on the email column:
When you do that, you will be able to change your employees' email addresses in the database. You would still not be able to save the same email for multiple employees from within the plugin, but you'll be able to do it from the database.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks so much for all the help!
You're welcome, Evan
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables