We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
There is a way to add more service duration to a pending booking?
Example:
Client booked a 30min service.
Then, the booking manager needs to make that appointment to be 2hours instead of 30min. There is a way to do this?
I tried with extras, but extras are showed in the client side and i don't want that.
Hello Raul,
Sorry for the delayed reply.
I am afraid there isn't some solution to this with the plugin's built-in features, sorry.
So, the only solution is duplicating the same appointment 2 or 3 times i think