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  Public Ticket #2555845
set employee before time? in order process / different times for service
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  • Moritz started the conversation

    Good day!

    I have installed the plugin on two test sites at the moment:

    https://dj-audionym.de/

    https://kvk-medien.de/

    Case 1

    Where can I define that employees appear first in the order process instead of the time window or is that not possible with this plugin?

    One customer is a hairdressing salon, so the customers first want to determine that their favorite hairdresser can cut. The possible time window is therefore initially irrelevant for the customer

    Case 2 (related to case 1)

    To the ordering process. After selecting the day, as a customer, I have to determine a time window. The rigid time window of one hour is nonsensical and impractical because some services take longer or shorter than an hour and / or are made up of several individual services .. is that a bug or is it due to incorrect handling or configuration?

    Case 3: (Hair salon again):

    One employee is slower than others (because they are newly hired) - Can I make the times for a service flexible or different for each employee?

    Thanks in advance!

    With best regards

    Moritz - Wsign advertising Tübingen


    IN GERMAN

    Guten Tag!

    Das Plugin habe ich im Moment auf zwei Test-Seiten installiert:

    https://dj-audionym.de/

    https://kvk-medien.de/

    Ich habe gleich mehrere Anliegen:

    Fall 1:

    Wo kann ich defnieren, dass zuerst Mittarbeiter im Bestellprozess auftauchen, anstatt das Zeitfenster oder ist das bei diesem Plugin nicht möglich??

    Ein Kunde ist ein Friseursalon, die Kunden wollen zwingend zuerst bestimmen, dass ihre Lieblings- Friseurin schneiden kann. Das mögliche Zeitfenster ist somit erstmal für die Kunden irrelevant

    Fall 2 (der mit Fall 1 zusammen hängt)

    Zum Bestellprozess. Nach Auswahl des Tages muss ich als Kunde ein Zeitfenster bestimmen. Das starre Zeitfenster von einer Stunde ist insofern unsinnig und unpraktikabel, da manche Dienstleistungen länger oder kürzer als eine Stunde dauern und/oder sich aus mehreren einzelnen Leistungen zusammen setzen .. ist das ein Bug oder liegt es an falscher Handhabung bzw. Konfiguration?

    Fall 3: (Wieder Friseursalon):

    Eine Mitarbeiterin ist langsamer als andere (da neu eingestellt) - Kann ich die Zeiten für eine Dienstleitung bei jeder Mitarbeiterin flexibel bzw. unterschiedlich gestalten? 

    Vielen Dank im Voraus!

    Mit den besten Grüßen

    Moritz - Wsign Werbung Tübingen

  •  2,572
    Aleksandar replied

    Hello Moritz

    1. If you assign multiple employees to a service, and add the [ameliabooking] or [ameliacatalog] shortcode to your page, your customers would be able to select the employee before they get to the calendar.

    2. Each service has its own duration, so if Service 1 lasts 1 hour, it will be offered in 1-hour slots. If it lasts 7 hours, it will be offered in 7 hour slots. Different services can have different durations, and their availability depends on the employee. If the employee works for 3 hours, and the service lasts 4 hours, it will not be available. You can also add extras to services, which can have their own prices and duration.

    3. Services have a fixed duration, and that can't be changed per employee. However, you can add breaks for this employee, so they have more time. For example, if the service lasts 1 hour, you can configure your employee's working hours like this:

    Working time from 08:00 - 09:00;

    Break from 09:00 - 09:30;

    Working time from 09:30 - 10:30;

    Break from 10:30 - 11:00

    And so on.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  • Moritz replied

    Hi Aleksandar, 

    Thank you for your detailed and quick feedback. I am a little embarrassed - apparently I have not yet understood all the functions of "Amelia" and I have not yet fully understood this powerful tool. Thanks for the help on the way to expertise. Then the plugin fulfills all important and above all my individual requirements.


    Best regards.
    Moritz

  •  2,572
    Aleksandar replied

    You're welcome, Moritz

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables