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  Public Ticket #2555840
Several Employees with one email
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  • Moritz started the conversation

    Good day!

    I have installed the plugin on two test sites at the moment:

    https://dj-audionym.de/

    https://kvk-medien.de/

    I cannot create two employees with the same email address - no further employees can be defined, unless I use different email addresses - in both cases the customers want and have despite several employees, but only one email address, which is not unusual in principle, isn´t? What could that be? Because the error appears on both Homepages and I've also tried it several times on different days, I at least rule out incorrect handling.

    Thanks in advance!

    With best regards

    Moritz - Wsign advertising Tübingen



    IN GERMAN

    Guten Tag!

    Das Plugin habe ich im Moment auf zwei Test-Seiten installiert:

    https://dj-audionym.de/

    https://kvk-medien.de/

    Ich kann keine Mitarbeiter mit der selben Emailadresse anlegen  - in beiden Fällen wollen und haben die Kunden trotz mehrerer Mitarbeiter nur eine Emailadresse, was ja prinzipiell nicht ungewöhnlich ist. Woran könnte das liegen? Dadurch dass der Fehler auf beiden Seiten auftaucht und ich es jeweils mehrfach an unterschiedlichen Tagen versucht habe, schließe ich zumindest eine falsche Handhabung aus. 

    Vielen Dank im Voraus!

    Mit den besten Grüßen

    Moritz - Wsign Werbung Tübingen

  • [deleted] replied

    Hello,

    Thank you for getting in touch.

    I am afraid it's not possible creating two employees with the same email address, sorry.

    Emails are unique per user, so it's not possible to have multiple employees use the same email address. If you need to have that, you can enter any email address, just to save the employee in Amelia, and then go to wp_amelia_users table in the database. Under "Structure", you would be able to find indexes:

    6098054080.png

    Please, delete the email index, and after that you would be able to save the same email address for multiple users, but only through the database. In Amelia you still would be unable to do that.

    I hope this helps.

  • Moritz replied

    Hi Den, 

    Thank you for your answer and helpful advice, I'll try this, very clever!! 

    Cheers 

    Moritz 

  • [deleted] replied

    Hi Moritz,

    You are very welcome.

    Please, let us know if you have any questions.