We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Some of our clients are so old school that they even don't have an email...
Terrifying :)
When our secretary manually added an appointment, the email field is required.
What can we do in this case ? If we put our contact email, doesn't help much more because you forbide duplicates emails.
Please help us.
Hello Mathias,
Thank you for getting in touch.
There is no requirement to specify an email address for the appointment.
Can you please check this once again and let me know if there are any issues.