After configuring PayPal with live client ID and secret I can't get beyond the Spinning Hour Glass after I try to purchase a ticket for an event. An error comes up to say 'please try again later'.
I am Den from our Support Team and will try to help you out.
Can you please tell me did you turn of Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment 2)
With PayPal there is only two ways where the issue could be. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”)
PayPal not loading. Spinning Hour Glass
After configuring PayPal with live client ID and secret I can't get beyond the Spinning Hour Glass after I try to purchase a ticket for an event. An error comes up to say 'please try again later'.
Please help :)
Hi Charlotte,
Thank you for getting in touch.
I am Den from our Support Team and will try to help you out.
Can you please tell me did you turn of Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment 2)
With PayPal there is only two ways where the issue could be. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”)