My customer are not getting anymore approved appointment email notifications. It started this week, it was working fine before this week. As soon as I approve the appointment, employee gets the approved email but customer not.
Could you please tell me have you changed anything in Amelia or on your website before the notifications stopped working? What Mail Service option do you have in Amelia -> Notifications settings?
Could you tell me are these group or single appointments in Amelia? If they are group appointemnts, is the minimum capacity set for the appointment or not?
My customer are not getting anymore approved appointment email notifications. It started this week, it was working fine before this week. As soon as I approve the appointment, employee gets the approved email but customer not.
Hello Anu Naik,
Could you please tell me have you changed anything in Amelia or on your website before the notifications stopped working? What Mail Service option do you have in Amelia -> Notifications settings?
Could you tell me are these group or single appointments in Amelia? If they are group appointemnts, is the minimum capacity set for the appointment or not?