I would like to request a refund. Contrary to what your sales associates told me during my pre-purchase questions, Amelia doesn't work with my website using Elementor. I've been waiting far too long to get this plugin going and I've wasted way too much time.
It took me seconds to set up my Calendly schedule/API.
We are sorry to hear that you don't find Amelia suitable for your business.
We aren't aware of any issues with using Amelia on Elementor, there was some issue with the Popups but we implemented a solution for that in the last release of Amelia, so could you please let us know what exactly didn't work in your case? Thank you.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).
Hello,
I would like to request a refund. Contrary to what your sales associates told me during my pre-purchase questions, Amelia doesn't work with my website using Elementor. I've been waiting far too long to get this plugin going and I've wasted way too much time.
It took me seconds to set up my Calendly schedule/API.
I'm well within the 15-day money back guarantee.
Thanks.
- Stefan
Hello Stefan,
We are sorry to hear that you don't find Amelia suitable for your business.
We aren't aware of any issues with using Amelia on Elementor, there was some issue with the Popups but we implemented a solution for that in the last release of Amelia, so could you please let us know what exactly didn't work in your case? Thank you.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).