Not sure where the message that you sent is coming from, but I don't think it's from Amelia. Email notifications that you see on the Amelia -> Notifications page are sent from Amelia.
I create an appointment using a fake name and one of my alternate email addresses. Moments later, the attached message appears in the email associated with the fake name. So in simple terms, it is coming from Amelia code - not mine.
Please take a closer look. It has the correct date, time, employee name, etc., which can only come from Amelia. Maybe the developers added a feature you don't know about yet. As a software developer myself with over 50 years of experience, I know that scenario quite well. The tech-writers and support people often don't hear about things as quickly as they should. But my question still stands: how do I customize it?
The email notifications sent from Amelia and that you can customize are the ones on the Notifications page. The only other notification that crossed my mind that can be sent automatically is the Google calendar invitation - which can be enabled/disabled in Amelia -> Settings -> Integrations -> Google calendar settings Send Event Invitation Email, so please check if this is it. This email can't be customized in Amelia with the plugin's built-in features, unfortunately.
We are all quite involved and well informed about the updates and new features and options added to the plugin, so that couldn't be the case here.
The attachment shows the email that gets sent to confirm an appointment. How can U customize this message to add my own text and logo?
Hello Bob,
Not sure where the message that you sent is coming from, but I don't think it's from Amelia. Email notifications that you see on the Amelia -> Notifications page are sent from Amelia.
Marija,
I create an appointment using a fake name and one of my alternate email addresses. Moments later, the attached message appears in the email associated with the fake name. So in simple terms, it is coming from Amelia code - not mine.
Please take a closer look. It has the correct date, time, employee name, etc., which can only come from Amelia. Maybe the developers added a feature you don't know about yet. As a software developer myself with over 50 years of experience, I know that scenario quite well. The tech-writers and support people often don't hear about things as quickly as they should. But my question still stands: how do I customize it?
Bob Jones
Hello Bob,
The email notifications sent from Amelia and that you can customize are the ones on the Notifications page. The only other notification that crossed my mind that can be sent automatically is the Google calendar invitation - which can be enabled/disabled in Amelia -> Settings -> Integrations -> Google calendar settings Send Event Invitation Email, so please check if this is it. This email can't be customized in Amelia with the plugin's built-in features, unfortunately.
We are all quite involved and well informed about the updates and new features and options added to the plugin, so that couldn't be the case here.