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  Public Ticket #2552038
Events booking
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  • Maja started the conversation

    We have created a few series of recurring events, and hide all occurences in order to show only the following week. Then when event passes, we show next one on site. But still there is a pager at the bottom of the list of events, which counts ALL events (visible and hidden), but cliking on page 2, 3,... shows of course no results.

    Next thing is dashboard. It does not show any info about Event booking, only Service bookings. 

    The third one, at the client list, there is a counter of appointments, which shows ewent appointments also, but the last appointment link is empty (/).

  • [deleted] replied

    Hi Maja,

    Thank you for getting in touch.

    Unfortunately we still do not have package option in Amelia. But currently we are working on it and expect it to go live in few months, if you are interested I can make a note and inform you as soon as we release it, just let me know!

  • Maja replied

    I do not understand what do you mean by "package option". My issue is about misleading pager and lack of information about Event bookings on dashboard and Client view.

  • [deleted] replied

    Hi Maja,

    Sorry for the confusion.

    At the moment you can't view events in Amelia's dashboard, but that's something our development team will fix in the future releases.Can you plese share a screenshot of your third issue.

  • Maja replied

    Thanks for the reply, in the attachments I put two screenshots: one on the first page of event bookings page made with simple shortcode [ameliaevents]. We have recurring series of events, but we used Customize option to make only one week visible on frontend. But still pager counts All occurences, and as you can see there are links to 1,2,3,... page. But starting from the second page, there is of course nothing visible there.

  • Maja replied

    Concerning the issue with last appointment link there is a screenshot attached. I booked 4 events, the number is correct, but tle last appointment link is empty, since that was not Service, but Event. But still the number 4 was correct.

  • [deleted] replied

    Hi Maja,

    Sorry for the delayed response.

    I need to clarify this with the tech team and get back to you.

  • [deleted] replied

    Hi Maja,

    Our development team is aware of the pagination issue, and it will be sorted in one of our next updates.

    As for the "Last appointment", could that appointment be deleted? Amelia is following GDPR, so if the appointment is deleted, as well as the user's connection to that appointment.

  • Maja replied

    Thanks for a Reply,

    This issue is caused by treating Appointments and Events differently. We do not use appointments. But we use Events. I attached previously a screenshot, where there is correct number of booked Events but with label "Total Appoinments", and the empty content for Last Appointnment, which in fact is correct, because there were no appointments. But if the number counts Events, then I would expect there a link to last booked Event.

  • [deleted] replied

    Hi Maja,

    Thanks for your comment. This is currently with our dev team and I will be in touch once I have the response from them.