We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I really need for parents to be able to book more that one class at time. I have a set schedule for my classes so I am using the event option in Amelia. But I find it hard if a parent wants to book multiple days for the same class that runs once a week.
I understand from another post this might be fixed with the packages feature. When will package options be implemented? And how would it work for events (classes) that are recurring?
Please let me know this is in an update coming VERY soon. I need to have set class times - I cannot use services option as this doesn't allow me to have set times for my classes. I have my classes once a week at the same time each week and I want a parent to be able to book multiple weeks at a time.
Hello Nicole
Unfortunately, I don't have any ETA on the Packages feature. It should be included in the next month, but I cannot guarantee that.
Even when it comes out, they won't be applicable to Events, though, only services. Why wouldn't you be able to make your classes be bookable once a week at the same time with Services?
You can create a service for each class, and then assign those services to your employees. The employee's working hours determine when the services will be offered, so if you configure your employee's working hours to be only on Wednesday from 10:00 - 12:00 (for example), that service with that employee will only be bookable on Wednesdays.
Kind Regards,
Aleksandar Vuković
[email protected]
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