We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I need help. I have a customer who booked recurring dates with Amelia and she only gets an email showing the first booked date and not all the dates. How can I change that? And how do I get all the dates by email that were booked?
Thank you
Hello Francis
In order to send the list of recurring appointments in your notifications you need to copy and paste %recurring_appointments_details% placeholder to the notifications. Once you do that go to the Settings page, open Appointments Settings and you will see option “Recurring placeholders”. By default in this field you will have just %appointment_date_time% placeholder which means that the list of recurring appointments will be sent just with date and time of each appointment. If you want some additional data to be sent in the list, all you need to do is to copy the placeholders from the notification page here and the list of recurring appointments will be sent with those data.
Kind Regards,
Aleksandar Vuković
[email protected]
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