We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, in the mobile view, our customers are having a difficult time finding the calendar to purchase tickets days in advance. We do not use the search feature at all, and request option for disabling the search all together and to emphasize calendar over search. We've added a screen shot of the desired result. How can we go about achieving this? thank you in advance.
Hello Sean
The view cannot be customized, so you can't disable search on the search-view.
My advice would be to use another view [ameliacatalog] or [ameliabooking].
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please consider these for future feature requests.
- Ability to hide on/off the user facing display of the search input
• If hidden, the ability to have a static title (h1) or leave blank
- Ability to change the appearance of the "filter" icon on mobile screen sizes
- Help text that is customizable on hover of interface components
- User facing and admin display showing number of available capacity remaining per appointment
- Amelia Slack Bot which posts notifications to a slack channel
Thank you!
Thank you for your suggestions, Sean
I will forward them to our development team, and hopefully they'll be able to add them in the future.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables