At the moment, im trying to add the automated reminder one day before the customer has his appointment. I added the given crontab command with "wget" in my cpanel and ofcorse checked the message to be activated, but its still not working. I enabled a Email adress, which recieves all the send emails but there arent any reminder Emails.
Depending on the server there are different configurations for the cron setup. You can contact your hosting provider about this or check one of the solutions for this link.
If the above doesn't help my suggestion is to try with WP Crontrol plugin. You have detailed instructions in our FAQ section (look for WP Crontrol) on how to use it to setup a cron for Amelia.
If this doesn't help either, you need to contact your hosting and ask them what is the configuration needed, and why the above doesn't work.
Dear Amelia Team,
At the moment, im trying to add the automated reminder one day before the customer has his appointment. I added the given crontab command with "wget" in my cpanel and ofcorse checked the message to be activated, but its still not working. I enabled a Email adress, which recieves all the send emails but there arent any reminder Emails.
Regars from Switzerland
Richi
Hello Richard,
Depending on the server there are different configurations for the cron setup. You can contact your hosting provider about this or check one of the solutions for this link.
One of the solutions recommended is this one:
*/15 * * * * wget -q -O - "https://www.yourwebsite.com//wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"
I assume you tried this one.
If the above doesn't help my suggestion is to try with WP Crontrol plugin. You have detailed instructions in our FAQ section (look for WP Crontrol) on how to use it to setup a cron for Amelia.
If this doesn't help either, you need to contact your hosting and ask them what is the configuration needed, and why the above doesn't work.