We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2546582
compatibility with Elementor
Closed

Comments

  • Aliya Galim started the conversation
    September 22, 2020 at 4:37am

    Hello,

    i have managed to install he plugin successfully. So please disregard my previous ticket. 

    However, I am having difficulty to integrate Amelia with Elementor, that is the main builder of my website. 

    If I create appointment scheduling simply with Wordpress, then the look if it does not fit general style of website. Plus I have a post on the right side of the page, by default. And i don't want that. Please let me know if there is a way to integrate Amelia into Elementor. If there is no such option, I would like to have a refund, as I am not going to use Amelia. As it doesn't respond to my whole page. Thank you!

  •  2,576
    Aleksandar replied
    September 23, 2020 at 7:23am

    Hey, Aliya, thanks for letting us know the issue is resolved.

    We go through tickets in the order in which they arrive, so please forgive me for responding to that ticket without checking this one first.

    I don't understand exactly what issue you're having with the plugin. If you need to add Amelia's shortcode on your Elementor page, you would need to add it in the SHORTCODE section in Elementor (you can also use TEXT).

    Can you please specify what issues you're having with Elementor? Please share some screenshots about this issue.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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