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  Public Ticket #2546243
Taking payments in different cureencies
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  • Marcus started the conversation

    Dear Amelia,

    I am keen on buying your solution but I have one question where I need your input: I badly need to be able to charge for bookings in different currencies, say USD for the US, EUR for the EU, SEK for Sweden, AED for Dubai, ... I understand that it is currently not possible for for the client to select a currency for price/payment. Would it be possible to set currency on a service/appointment level so say, I can have one service priced and charged in AED and one in EUR? ...or any other solution. Thanks!

    Kind fegards / Marcus

  • [deleted] replied

    Hi Marcus,


    Thank you for getting in touch.

    I am afraid we don't have this facility at the moment.
    You can only set one currency per website. You could, however, create a multi-site, so you have an international booking on a sub-domain. That way, you would basically have several websites with a different setup.

    The price can only be displayed in one currency, but that doesn't mean people from all around the world cannot use the payment options.

    When they use PayPal or Stripe, the currency will be changed to the local currency of a customer. Cards' numbers have country codes in them, so when someone purchases an appointment for $40, it will be converted in EUR, and the exchange rate will be applied by the user's bank, or PayPal (depending on what you use).

    I appreciate that this does not quite solve your problem; however, I am going to pass it to our dev team for further considerations.

  • Marcus replied

    Hi Dan,


    Thanks for the swift reply. Can you elaborate a bit on your suggestion ”You could, however, create a multi-site, so you have an international booking on a sub-domain. That way, you would basically have several websites with a different setup.”?


    Regards // Marcus

  • Marcus replied

    ...and, please clarify, if running on subdomains, would employees/customers/calenders/services etc be shared at topdomain or would it be totally different instances? Thanks!


    // Marcus

  • [deleted] replied

    Hi Marcus,

    As to your question about multiple sub-domains, yes, you can have multiple sub-domains on your main domain having a Basic license. That means, that each sub-domain will have its own database subsequently, all your clients will be unique for each sub-domain. If you need the same person to work as an employee on all subdomains, you would need to manually create them. 

    As to your employees' availability, e.g. if someone books an appointment with Employee 1 on subdomain 1, they need that employee to be unavailable on subdomains 2 and 3, you need to connect that employee on all subdomains to the same Google Calendar, and enable "Remove Google Calendar Busy Slots" in Settings/Integrations/Google Calendar, so when one appointment is booked, that time is blocked for all employees connected to the same calendar.

    Please, let me know if you have any questions.

  • Marcus replied

    Hi Den,

    Thanks for the clarification. Clearly doable but hardly practical. I will wait and hope for the development of proper multicurrency functionality.

    // Marcus

  • [deleted] replied

    Hi Marcus,

    Thanks for your response.

    Please, feel free to get in touch, should you have any questions.

  • Marcus replied

    Hi Den,

    Please see image attached below (from Aelia's WooCommerce plugin) - which is exactly he functionality I need. 

    https://aelia.co/wp-content/uploads/2015/01/cheYyDx1.png

    Thanks // Marcus 

  • [deleted] replied

    Hi Marcus,

    Thanks for the update. It seems that I didn't get it from your message. So Amelia includes what you were looking for?

  • Marcus replied

    Hi Den,

    No, Amelia does not have the option to price services in different currencies which is what I need. The link I posted was for a WooCommerce plugin that does exactly that.


    Kind regards // Marcus